Privacy Policy

Last Updated: January 2026

PELECO (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit https://pelecous.com (the “Site”).

This policy applies to all users globally and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

a. Personal Information (Voluntarily Provided)

When you interact with our Site, you may voluntarily provide:

Name
Email address
Company name
Phone number (if provided)
Any other information you submit through contact forms, newsletter sign-ups, or scheduling tools

b. Automatically Collected Information

We automatically collect certain technical information when you visit our Site:

IP address and approximate location
Browser type and version
Device information (operating system, screen resolution)
Pages visited, time spent on pages, and navigation patterns
Referral source (how you arrived at our Site)
Date and time of access

This data is collected through analytics tools such as Google Analytics to improve Site performance and user experience.

2. How We Use Your Information

We use collected information for the following purposes:

To respond to your inquiries and requests
To schedule consultations or diagnostic calls via Calendly
To send relevant business updates, newsletters, or marketing communications (only if you have opted in)
To improve website functionality, content, and user experience
To analyze usage trends, Site performance, and visitor behavior
To comply with legal obligations and protect our rights
To prevent fraud, security threats, or misuse of our services

We do not sell or rent your personal information to third parties.

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, our legal basis for processing your personal data includes:

Consent: When you voluntarily provide information or opt in to newsletters
Legitimate Interests: To improve our services, analyze Site usage, and communicate with prospects
Legal Obligation: To comply with applicable laws and regulations

3. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Newsletter subscribers: Until you unsubscribe, plus 30 days for processing
Contact form inquiries: 2 years from last contact, or until the matter is resolved plus 1 year
Analytics data: 26 months (Google Analytics default)
Inactive contacts: Deleted after 3 years of no engagement

After these periods, personal data is securely deleted or anonymized unless we are legally required to retain it longer.

4. Cookies & Tracking Technologies

PELECO uses cookies and similar technologies to enhance your browsing experience and analyze Site usage.

What Are Cookies?

Cookies are small text files stored on your device that help us understand how visitors interact with our Site.

Types of Cookies We Use

Strictly Necessary Cookies: Essential for Site functionality
Performance Cookies: Help us analyze Site performance (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality. To opt out of Google Analytics tracking, visit:

https://tools.google.com/dlpage/gaoptout

5. Third-Party Services

We use trusted third-party service providers to help operate our Site and deliver services. These providers only receive information necessary to perform their functions and are contractually obligated to protect your data.

Third-Party Tools We Use

Calendly: For scheduling consultations and meetings
Google Analytics: For website analytics and performance tracking
Email/CRM Tools: For managing communications and customer relationships (e.g., Zoho CRM when implemented)

These services are governed by their own privacy policies. We encourage you to review them:

Calendly Privacy Policy: https://calendly.com/privacy
Google Privacy Policy: https://policies.google.com/privacy

6. International Data Transfers

PELECO serves clients globally. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) where required.

7. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure hosting environments
Access controls and authentication
Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

General Rights (All Users)

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Opt-Out: Unsubscribe from marketing communications at any time

Additional Rights for GDPR (EEA, UK, Switzerland)

Data Portability: Receive your data in a structured, commonly used format
Restriction of Processing: Request limitation on how we use your data
Object to Processing: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

Additional Rights for CCPA (California Residents)

Know: Know what personal information is collected, used, and shared
Delete: Request deletion of personal information
Opt-Out of Sale: We do not sell personal information
Non-Discrimination: You will not be discriminated against for exercising your rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at: info@pelecous.com

We will respond to your request within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.

9. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under the age of 16.

If we learn that we have inadvertently collected data from a child under 16, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately at info@pelecous.com.

10. Business Transfers

In the event that PELECO is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or use of your personal information.

11. External Links

This Site may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of discovering the breach.

13. Do Not Sell My Personal Information (CCPA)

We do not sell your personal information to third parties. We do not share personal information with third parties for their direct marketing purposes.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons.

When we make material changes, we will post the updated policy on this page and update the “Last Updated” date at the top. We encourage you to review this policy periodically.

Continued use of our Site after changes are posted constitutes your acceptance of the updated policy.